External Audits
Open communication is the only way to manage external audits. Phone calls, emails, pre-agreed dates for the following year are a start. Locking these expectations in a charter and formal agreement has enabled us to budget and be comfortable with our certification spends. And as we head toward our ISO 27001 audit, the blend of expertise needed from our auditors, their durations, and availability, it is very clear and easily met. Now let’s see if we pass this certification audit at the beginning of June. Wish us luck.