AQA Consultants


Meet the About Quality Assurance Consultants

John Mason - Managing Consultant

John is the Founder and managing consultant of About Quality Assurance (Quality).

Qualifications & Experience

John is a registered Lead Auditor and Certified Management System Consultant.

John has over 25 years management and technical experience in middle and senior management roles within R&D, production, engineering and quality assurance.

Areas of special expertise

John steers the direction of the business and is primarily responsible for its growth.

At Quality his focus is sales and project management within quality, safety, environment and integrated management systems. The industries within which John specialises include; packaging, automotive, management consultants, law, stockists, textiles, construction, stationery, information technology, industrial cleaning, labour hire, manufacturers, wholesalers and professional services.

Arthur Lill

Arthur’s career has been predominantly within the printing industry and has encompassed the full gamut of managerial and operational responsibilities including ownership, QA Management, General Management and Production Management.

Qualifications & Experience

Through his hands on practical experience and knowledge Arthur has had vast commercial exposure and his particular strengths include quality management systems, sales, customer service, estimating, scheduling and operations management. Arthur has been working with OH&S for the past 3 years and now administers and/or implements OH&S programs.

Areas of special expertise

Arthur is expert in Quality Management Systems with a focus on integrating existing OH&S responsibilities into one system to minimise the duplication of resources.

Industry focus includes printing and packaging industries, aerosol can manufacture, sink manufacture, smash repairs, hydraulic services, building, and building maintenance industries.

Elizabeth Murphy

Elizabeth has over 20 years of experience in key operational roles. She is an independent thinker who uses a systems-minded, collaborative approach to inspire the confidence of customers and staff, break down barriers between departments, and help businesses to reach their business objectives on time and in budget.

Qualifications & Experience

Elizabeth brings a practical approach to quality assurance, business management and training with experience as a supervisor and manager in production and quality assurance roles. Elizabeth is currently completing a Masters in Environmental Management at the University of NSW and has successfully completed a Certificate IV in Carbon Management and in Training and Assessment.

Elizabeth is also an experienced trainer and facilitator with a demonstrated ability to work effectively with personnel from the CEO to front line operational staff. Elizabeth keenly promotes knowledge transfer to those she works with.

Areas of special expertise

Elizabeth has an extensive understanding of the factors that make organisational change successful and has a track record of consistently delivering projects on time and under budget.

Elizabeth specialises in all aspects of the food industry including primary production, processing, warehousing, distribution, retail, and the food service sectors.

She has a successful track record in food safety, HACCP, ISO 9001, ISO 14001 and auditor training. She has also developed and implemented many quality assurance systems.

Elizabeth also specialises in packaging, project management, facilities management, automation, stationery, wholesaling and information technology.

Jane Eva

For the past 22 years Jane has worked primarily within the optical and the residential building industries.

Qualifications & Experience

Jane has a Diploma in Quality Auditing attained from the Investment Banking Institute, which qualifies her as a Lead Auditor and she plans to extend this knowledge in the near future to include Risk Management, OHS and Environmental Management.

Jane has been a NSW TAFE teacher at the Ultimo Campus, successfully mentoring students to achieve in their chosen fields.

Jane has extensive retail management experience and a firm grasp on the concept of the superior customer service and relations and the importance of providing quality products and service to the consumer.

Areas of special expertise

Retailing particularly team management, stock control, purchasing, scheduling, payroll and delivery of quality products to customers. Jane is very familiar with the concepts of KPI's and performance appraisals.

Jane also has a wide knowledge of the construction industry including estimation, material ordering and OHS Management.

Jane is an experienced internal auditor with a focus on the following sectors medical, dental and machinery importers and exporters.

John Finneran

John has many years o experience across a wide variety of industry sectors, most recently in the Occupational Health & Safety Industry where John has assisted hundreds of organisations to meet their OH&S obligations.

Qualifications & Experience

John is a qualified lead auditor, has a Bachelor of Business Degree and qualifications in HR, Occupational Health and Safety and IT

John has experience in corporate restructuring and turn-around and spent twelve years as a business coach and senior corporate business coach. John has helped over 100 businesses, big and small, government departments, private companies with facilitating and implementing, strategic, operational and performance management plans, as well as conducting executive coaching.

Areas of special expertise

John’s primary area of focus is industrial supply where he has helped many clients successfully achieve and maintain their Quality Certification.

Phillip Cranney

Phil has acquired broad experience across many industries and markets over 12 years; Phil’s is practical, yet rigorously logical and analytical in his approach to management system solutions and risk management.

Qualifications & Experience

Phil has a trade background and an MBA. He also holds an appointment as a Federal Safety Officer (2005), this involves responsibility for auditing OHS systems and performance for many of Australia’s major construction contractors, as part of the Federal Government’s OHS Accreditation Scheme.

Areas of special expertise

Phil’s principal areas of practice include IT, medical devices, manufacturing, retail, warehouse and transport and particularly construction.

Phil is a lead auditor in quality management systems and a business improvement grade auditor in OHS management systems, he is also trained and experience in environmental management systems auditing and implementation.

Stuart Horstman

Stuart has 25 years industry experience, the last 15 of those consulting to a wide range of industries and organisations.

Qualifications & Experience

Stuart has Master of Business Administration from the Australian Graduate School of Management (UNSW) and a Bachelor of Applied Science (Chemistry).

Stuart has been a Member and registered auditor with the Quality Society of Australasia, the Australian Institute of Management and the Graduate Management Association of Australia. He taught TQM and Business Statistics for the Executive MBA Program at the Australian Graduate School of Management. He is also a director of a successful international surf travel agency.

Stuart has a long track record of successfully delivering projects on time and within budget. He has extensive experience in project management, coaching and mentoring, and promotes knowledge transfer to clients he works with.

Areas of special expertise

Stuart has consulted to a wide variety of industries including chemical manufacturing, telecommunications, automotive, oil & gas, construction, packaging, various professional services, as well as major utilities and public sector organisations.

He specialises in business performance improvement projects, including the implementation of quality management systems, targeted process improvement and change management. Stuart has also implemented both occupational health & safety and environmental systems.

John Walker

Qualifications & Experience

John has a Bachelor of Applied Science (Chemistry), and qualifications as an internal and external auditor in quality safety and environmental management systems, training and assessment and OHS risk management. John is a Member of the Australian Organisation for Quality.

John has 30 years of wide practical experience in Australia in the fields of analytical chemistry, retail and High School teaching. The training and analytical skills and insights developed through these have facilitated ten successful years by John as a consultant to many different industries including construction, architects, asbestos removal, rail, automotive, essential oils, paint, packaging, telecommunications, aviation navigation, medical, metals and others.

Areas of special expertise

John specialises in assisting clients hands-on in developing their quality, safety, environmental and integrated management systems with many ongoing arrangements to maintain and improve those systems. So far all candidate clients have achieved their management system certification/s at first attempt. Indeed one client went from losing a certification to becoming a finalist in SAI Global safety system award in six months. Such achievements John offers as a guarantee to prospective clients.

John believes in flexibility in developing compliant management systems to help customers reach their goals. For some clients this means ongoing support, for others, effective skills transfer. John works to find the best solution for each client by clarifying process flows, working out key risk areas, determining clear responsibilities, establishing transparent and robust measurement and reporting systems, streamlining less important areas to free time for important tasks and helping teams see the overall picture to work better together.

In recent years John has helped many companies become complaint to the revised Work Health and Safety Act and Regulations, safety standards and schemes such as NSW Government Prequalification for contractors.

John also has strong aptitude in practical computing, statistics and databases and develops customized software solutions for businesses using MS Office applications for process improvement, auditing, meeting and project management, maintenance, training, risk assessment and specifications.

To obtain a free online indicative estimate please click here.

To contact Quality please click here or call +612 9894 9597.

Quality makes it easier and more cost-effective for businesses to obtain and maintain quality certification.