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client survey
This survey should only take a few minutes (longer if you are contemplating a testimonial). All quaestions marked with an (*) must be answered. Your responses will be be kept confidential (except for your terstimonials) and will help us meet your future needs.
*Client name:
:
*Contact name
:
*Contact e-mail address
:
*Overall project / contract - on time, in full, as promised?
:
very happy
happy
as expected
unhappy
very unhappy
*Invoicing - timely, clear, accurate?
:
very happy
happy
as expected
unhappy
very unhappy
*Pricing - overall spend, expenses
:
very happy
happy
as expected
unhappy
very unhappy
*Certification - provider selection, interaction?
:
very happy
happy
as expected
unhappy
very unhappy
*Training - skills transfer, awareness?
:
very happy
happy
as expected
unhappy
very unhappy
*Ongoing support - value, resources, continual improvement?
:
very happy
happy
as expected
unhappy
very unhappy
Any comments on the above questions?
:
Would you recommend quality.com.au to others?
:
yes
no
Anyone in particular at present?
:
Testimonial - please provide a statement on our performance and we will post it on the web.
:
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