certification

Expect a 'quality' service
Unfortunately, not many of the certification providers provide a quality service.  There are many contributing factors to this but predominantly there are 3 main factors they don't; lack of client service, poor 'back office' support, inadequate client facing personnel.  So if you are not getting what you expected, not getting what you were promised, contact your provider and get them to fix the situation.  After all you are investing a great deal of time and resources to your certification, make sure you are getting what you deserve.  And if they can't (or won't) then change.
Changing providers
If you must change your provider, you can.  The exercise is relatively simple.  It should be 'free'.  Our video in this newsletter will help.  If you require further information, just e-mail or phone us.
Oberon's choice
The company we choose and trust to provide Oberon with their certification services is Global-Mark.  We have been a client of theirs since the day Herve Michoux (managing director) opened his doors for business, some three years ago.  They made the transition from our previous provider seamless and painless with no extra fees.  We like their personnel, processes, back office support and automation, ensuring we get what we deserve from a certification provider.